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VirtuLink Travel & Tours Services ("VirtuLink," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you contact us or use our services, in line with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

1. Information We Collect

We only collect what we need to handle the service you ask us to perform. Depending on the request, this may include:

  • Your name and contact details (mobile number, email, Facebook or WhatsApp account)
  • Identification and supporting documents required for a booking, appointment, or visa application (for example, passport details, government ID, PSA or NBI requirements)
  • Travel details such as dates, destinations, and passenger information
  • Billing and payment information needed to process a transaction on your behalf
  • The contents of your messages and requests to us

2. How We Use Your Information

We use your personal data solely to:

  • Process and complete the service you requested (booking, appointment, payment, or visa application)
  • Communicate with you about your request, including quotes, updates, and confirmations
  • Keep a simple record of completed transactions
  • Meet legal or regulatory obligations where applicable

We do not use your information for any purpose you did not ask for, and we do not sell your data to anyone.

3. Sharing of Information

To complete a service, we may need to submit your information to the relevant third party — for example, a government agency (SSS, PSA, NBI), an airline or transport provider, a biller, or an embassy or visa center. We share only what that specific transaction requires. We do not share your personal data with any other party for marketing or any unrelated purpose.

4. Data Storage and Protection

We take reasonable organizational and technical measures to keep your information secure and to prevent unauthorized access, disclosure, or loss. We retain your data only for as long as needed to complete your request and to meet any legal record-keeping requirements, after which it is disposed of securely.

5. Your Rights

Under the Data Privacy Act, you have the right to be informed about how your data is processed, and the right to access, correct, object to the processing of, or request the deletion of your personal data, subject to legal limits. To exercise any of these rights, contact us using the details below.

6. Cookies and Website Analytics

This website may use cookies and analytics tools to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, reach us at:

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